Maserati Levante

FAQ

• How can I pick up a rental car?

  RealCar is a New York car rental company that offers delivery within New York City. You may have your car delivered directly to your home, office, hotel, airport at no extra charge. If you live, work, or play in New York City, RealCar is always your nearest car rental.
  What kind of luxury vehicles does RealCar offer?

  RealCar provides prestige car rentals at the best prices in the New York City area. Our fleet of professionally-maintained luxury cars, features premium brands like Jaguar, Range Rover, Porsche, BMW, and Mercedes Benz.
  With RealCar, on what terms can I rent a luxury car in the New York City area?

  With RealCar, you can rent a luxury or premium car as you need it on a variety of terms — by the day, on a weekly basis, or you can opt for a long-term luxury car rental by the month.
• Does RealCar deliver cars?

  Every RealCar includes free rental car delivery service directly to the location of your choice within New York City between 8am and 8pm. Deliveries outside of those hours must be pre-arranged with us.
  What information do I need to rent with RealCar?

  Rental car is possible with the following information:

  • Credit or debit card. Please note that debit cards will require up to a $5000 security deposit, refundable at the end of the rental.
  • Driver’s license information: driver’s license number, name and address on driver’s license. Please note that the name on payment card and driver’s licence must match.
  • Cellular phone number and email address
  Is there an age requirement to rent a car from RealCar in New York City?

  To rent a car from RealCar, you must be over 18-years old, hold a current, valid (non-temporary) driver’s license, and present it to a RealCar representative on delivery of the vehicle.

  If you are under the age of 22, you may be required to demonstrate at least two years of current, U.S.-licensed driving history, and may be subject to an underage surcharge.

• Is gas included in the rental price?

  No, the cost of gas is not included in the rental car. You buy fuel yourself

  How do I cancel my rental car reservation with RealCar?

  Customers may cancel 72 hours prior to the reservation start date for a full refund. If a cancellation is made within 72 hours of the reservation start date and time, we can only provide an e-credit which can be applied toward future rental reservations with RealCar.

  Can I smoke in a RealCar rental car?

  All cars in the RealCar fleet are strictly non-smoking. Renters or their passengers are not permitted to smoke in any rental cars rented from RealCar. RealCar takes reports of smoking very seriously. If smoking is detected after a reservation has ended, the renter will face fines of up to $250.